Cambridge Taxis: Quality Rides and Reliable Transport Across New Zealand
When it comes to reliable transport across New Zealand, one name stands out: Cambridge Taxis. Renowned for their commitment to quality rides and exceptional service, this company has established itself as a trusted choice for travelers and locals alike. Delve into reviews and opinions that reveal the true essence of Cambridge Taxis.
| praises | complaints |
|---|---|
| Harry is an excellent driver, very polite and makes passengers feel safe. | Inconsistent service with some drivers not showing up on time. |
| Quick response time, even in difficult situations. | Issues with communication, as some customers reported difficulty reaching them by phone. |
| Reliable service with timely pickups and drop-offs. | Some complaints about refusal to accept disability cards. |
| Drivers are knowledgeable about routes and drive efficiently. | Occasional mix-ups with pickup addresses. |
| Polite, helpful, and considerate staff. | Reports of being overcharged in some instances. |
| Great service for elderly and vulnerable clients. | |
| Clean and well-maintained vehicles. | |
| Highly recommended by satisfied customers. |
Contact Phone: Cambridge Taxis
An Overview of Cambridge Taxis
Cambridge Taxis is a well-regarded taxi service operating out of Leamington, Cambridge, New Zealand. With a solid rating of 3.8, this company has established a foothold in the local transport industry. Although customer experiences vary, many rave about the quality and reliability of their services when it truly matters.
What Customers Are Saying
Cambridge Taxis has gathered a diverse set of reviews that capture the experiences of its clients:
Praise for Staff: Many customers, like one who had Harry as a driver, have highlighted the professionalism and politeness of the team. Statements like, "Harry is the best driver in the business and very polite," underscore the caliber of service one can expect.
Dependable Transport: Regular users express confidence in the punctuality and cleanliness of the taxis. A loyal customer stated, "Cambridge taxis have always given me good service. I have ordered a standard car. They have never been late."
Helpful to the Vulnerable: There is notable appreciation for those who go the extra mile. One reviewer mentioned, "They go the extra mile for the elderly and vulnerable," reflecting the taxi service's commitment to community welfare.
Room for Improvement
While many praise Cambridge Taxis, some clients shared constructive criticism that highlights areas where the company can improve:
Response Times: Some complaints mention delays and lack of communication, such as not receiving callbacks despite multiple attempts. A frustrated comment reads, "Bit phones five times. Man said. Had regulars."
Mix-ups with Locations: There are claims of drivers arriving at incorrect pick-up points, which can be a significant inconvenience. One user recounted, "Sadly went to wrong pick up address which caused a stir."
Service to Special Needs: A few riders with disabilities reported dissatisfaction with service availability, stating that their cards were sometimes refused. Such accounts raise important questions about accessibility and inclusivity.
Why Chose Cambridge Taxis?
A variety of factors contribute to the appeal of Cambridge Taxis in the Waikato region:
Expert Drivers: Customers rave about drivers like Harry, who are seasoned professionals familiar with local routes.
Diverse Clientele Accommodated: They cater to a range of clients, including those using ACC services and the elderly, ensuring that everyone has access to reliable transport.
Commitment to Customer Safety: Numerous reviews emphasize how the company prioritizes client safety, with one family remarking, "Thanks for keeping our family safe and getting us where we need to go."
The Final Verdict
In summary, Cambridge Taxis has carved a niche for itself within New Zealand's taxi service landscape. While the service generally garners positive feedback, consumers are encouraged to share their experiences as a way of enhancing overall quality. Those opting for their rides can expect courteous drivers, community-focused service, and a commitment to satisfying customer needs. Whether you’re heading to a family event in Morrinsville or need a ride home from a night out in Cambridge, many find reliability and warmth with Cambridge Taxis. For bookings, reach out at +64 7 827 5999.