R&R Total Mobility: Auckland's Premier Handicapped Transportation Solution
When it comes to accessible transportation in Auckland, R&R Total Mobility stands out as a beacon of reliability and compassion. With a commitment to enhancing mobility for individuals with disabilities, the company offers tailored solutions that prioritize comfort and safety. Dive into our exploration of their services, customer experiences, and how they are transforming lives.
| praises | complaints |
|---|---|
| Highly reliable service with a 4.8 rating | Limited operating hours (7 AM - 5:30 PM) |
| Friendly and professional drivers | No WhatsApp communication option available |
| Excellent support for elderly and disabled clients | Potentially higher prices compared to standard taxi services |
| Wheelchair-accessible facilities | Availability may vary during peak times |
| Great value for money | Some customers may find it difficult to book during busy periods |
| Prompt service with minimal wait times | |
| Genuine care and passion from staff | |
| Highly recommended by satisfied customers |
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 7 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–5:30 PM | 7 AM–5:30 PM |
Contact Phone: R&R Total Mobility
Exceptional Service for Those Who Need It Most
R&R Total Mobility stands out in the realm of handicapped transportation services, consistently earning praises from its customers. With a stellar rating of 4.8, it is easy to understand why so many people trust this company for their transportation needs. R&R Total Mobility offers a comprehensive approach to accessible transport, ensuring that every journey is as comfortable and seamless as possible.
Customer Highlights:
- Genuine Care: Many customers have noted how the staff goes above and beyond, particularly in assisting elderly clients and those with disabilities. It’s not just a job for the drivers; it’s a commitment to putting people first.
- Reliability: Reviews consistently highlight R&R Total Mobility's punctuality and trustworthiness. Clients feel a sense of security knowing they can rely on timely pickups and drop-offs.
“When my daughter’s transportation is handled by them, I know she is in good hands.”
This sentiment resonates with many parents and guardians who require dependable assistance for their loved ones.
Tailored Accessibility Features
At R&R Total Mobility, attention to detail matters. The company has invested significantly in ensuring that their fleet is equipped to handle various accessibility needs. From wheelchair-accessible vehicles to specialized staff training, R&R Total Mobility is dedicated to providing an inclusive service.
Accessibility Facilities Include:
- Wheelchair-Accessible Car Park: Easy access for those using wheelchairs ensures that getting in and out of vehicles is hassle-free.
- Wheelchair-Accessible Entrance: A smooth entrance provides peace of mind for both clients and their families.
A Positive Environment
The work environment at R&R entails more than just physical accessibility. It's about creating a culture of empathy, respect, and positivity among all employees, which reflects in their approach to customer service.
Heartfelt Testimonials from Happy Clients
R&R Total Mobility’s clientele has fostered a rich tapestry of reviews filled with appreciation and commendation. Below are curated comments spotlighting the profound impact the service has on individuals and their families:
- "Everyone who works in this company is doing a great and wonderful job."
- "The drivers are not only friendly but also professional and caring."
- "My mum has a new lease on life to get out and about thanks to these guys."
Top Customer Complaints:
While the majority of feedback is overwhelmingly positive, the few complaints tend to focus on the desire for even more vehicles during peak hours, which reflects the high demand for their services. R&R Total Mobility is aware of these concerns and is actively working to expand their fleet.
An Engaging Future Awaits
With a mission to continually improve and adapt, R&R Total Mobility is not resting on its laurels. Their commitment to enhancing services for individuals with disabilities shows in their ongoing training programs for drivers and support staff. Times of operation are highly accommodating, with service available from 7 AM to 5:30 PM every day of the week.
“These guys are great value and really helpful, professional, and reliable.”
As R&R Total Mobility moves forward, they remain focused on their goal: to deliver an unparalleled transportation experience for those who need it most in Auckland. Whether it’s a trip to a family gathering or a simple visit to the store, R&R Total Mobility is dedicated to making each journey meaningful.
For more information or to book a ride, contact R&R Total Mobility at +64 9 443 2506.