Discover What Sets Wanganui Taxis LTD Apart in Whanganui's Transport Scene
In the vibrant tapestry of Whanganui's transport options, one company stands out for its commitment to exceptional service and community connection. Wanganui Taxis LTD has carved a niche as the go-to choice for reliable, personable transport. Join us as we explore what makes this local gem a favorite among residents and visitors alike.
| praises | complaints |
|---|---|
| Taxi was on time | Cab did not show up for a pre-booked ride, causing missed check-in |
| Driver was fun to talk to and provided local information | Driver was reckless, almost hitting a pedestrian |
| Helpful and friendly service | Service reliability can be inconsistent, especially for flights |
| Quick response time when called back | |
| Affordable for short distances | |
| Honest driver who returned a lost phone | |
| Positive overall experience | |
| Recommended for future use |
Contact Phone: Wanganui Taxis LTD
A Snapshot of Wanganui Taxis LTD
Wanganui Taxis LTD offers reliable and professional taxi services in Whanganui, New Zealand. With a commendable rating of 3.9, they have earned a reputation for being a dependable choice for locals and visitors alike. Their address, located at Victoria Avenue, Whanganui 4500, puts them at the heart of the city, easily accessible for all transportation needs. Here are a few key highlights of their service:
Contact Information:
- Phone: +64 6 927 5040
- WhatsApp: Not available
Customer Focus: The company continually emphasizes customer satisfaction, showcasing positive testimonials that highlight their commitment to service excellence.
Praises from Customers
Wanganui Taxis LTD has garnered numerous positive reviews, showcasing their strengths in reliability and friendly service. Let's delve deeper into what customers appreciate most:
Punctuality:
Customers frequently mention that the taxis arrive on time, which is crucial when heading to important events or catching flights. As one traveler exclaimed:"Good service if it runs on time. Remember to allow plenty of time if going to and from a flight."
Friendly Drivers:
The company's drivers have received rave reviews for their friendliness and helpful nature. Guests have cited enjoyable conversations and insightful recommendations during their rides. For example:"The driver was very fun to talk to. He also gave us some information on places to eat and go."
Emergency Response:
Wanganui Taxis LTD demonstrates prompt responses even when they are busy. Customers appreciate the follow-up calls, ensuring their needs are met:"Really helpful and friendly. Great service. Not available when I called but called back as soon as he was free."
Critical Voices & Areas for Improvement
No service is perfect, and Wanganui Taxis LTD has faced some criticism as well. It's important to look at these reviews to understand potential areas for improvement:
Missed Appointments:
Some customers expressed disappointment over missed pickups, particularly when time is of the essence. For instance:"Booked cab for 7am with 18 hours notice. Cab never showed. Missed check-in. Thanks a lot. YOU HAD ONE JOB."
Safety Concerns:
A review highlighted a concerning incident regarding pedestrian safety, emphasizing the need for drivers to prioritize safe driving practices:"Driver almost hit me when I was crossing a pedestrian crossing."
These concerns underline the importance of consistent communication and accountability within their service.
Why Choose Wanganui Taxis LTD?
Despite some hiccups along the way, Wanganui Taxis LTD stands out as a noteworthy option in Whanganui’s transport scene. Here are several reasons why customers should consider utilizing their services:
Affordability: Many riders have commented on the cost-effectiveness of their trips, noting that they provide excellent value, especially for short distance rides.
Honesty and Reliability: The company’s reputation for returning lost items, such as phones, signifies a level of integrity and trustworthiness that is hard to find:
"Awesome driver, I left my phone, and he delivered it back to me. Super honest and reliable!"
A Positive Ride Experience: With consistently positive reviews highlighting customer satisfaction, Wanganui Taxis LTD is poised to provide an enjoyable transportation experience. Customers looking for a convenient, friendly service will find what they need here:
"Positive experience, helpful and friendly. Will recommend them to others and be happy to use them again."
In summary, Wanganui Taxis LTD has carved out its place in Whanganui’s transportation landscape by prioritizing customer care while continuing to improve on feedback received, thereby positioning itself as a trusted choice for transportation needs.